About The Role
We are a leading technology and product development consultancy developing state of the art new products for commercial clients. Working here you will gain insights into new products and technologies within the Consumer, Healthcare, and Industrial sectors before they are launched in the market. This is an exciting period of growth for the company and we are looking for an Administrator, who is pro-active and willing to go the extra mile to support the Quality Management System (QMS) Team and Project Teams at CDP. This is a key role in the team for someone with excellent administration experience, a keen eye for detail, and an interest in growing experience within this Industry.
 
Responsibilities:
  • General Administration duties relating to the support of CDP’s Quality and Information Security Management Systems (QMS and ISMS) including, but not limited to:
  • Non-conformance system
  • Corrective Action tracking
  • Internal audit system, including updating schedules, uploading reports, raising findings within an electronic system
  • Standards library, including checking and approving new requests, making purchases, and managing the renewal process
  • Project Opening and Closing processes
  • Evaluation and review of suppliers
  • Document control support for the management systems and Projects
  • Documenting training events relating to the management systems
  • Coordination of certification audits to relevant regulatory standards, including booking relevant calendars, dealing with invoices, updates to certificates
  • Coordination and support for client audits or evaluations of CDP as a supplier
  • Coordination and support for Management Review meetings, including booking relevant calendars, minute taking, tracking actions raised
  • Liaise with different process owners to generate Quality monthly metrics against KPIs
  • Performing basic documentation checks on documents prior to approval
  • Performing basic updates to documents requiring formal approval and control relating to the management systems
  • Become an expert in the eQMS package and provide administration support cover when called upon, as well as support and advice to users of the system
  • Administrative support for the quality management system as required

As the role develops, or dependent on experience:

  • Writing and updating of QMS procedures and templates
  • Providing basic Quality support to Projects to ensure compliance to CDP processes

About You
  • Proactive with good initiative
  •  High level of attention to detail and a methodical approach
  • Problem solver, able to take on additional responsibilities when they are available
  • Excellent organisational skills, used to multi-tasking and able to prioritise and juggle new tasks as they arise
  • Good communication skills
  • Routine administration experience including; filing documentation, booking meetings, minute taking
  • Computer literate with intermediate-advanced Microsoft Office skills
  • Potential to become an expert in new software packages with minimal support
 
Desirable:
  • Experience of working in a ISO 9001, ISO 13485 or ISO 27001 compliant environment
  • Experience as part of a Quality Assurance department
  • An understanding of document control requirements
  • Use of an eQMS system such as Q-Pulse
About Us
Cambridge Design Partnership (CDP) is an end-to-end innovation partner, propelling global brands and ambitious start-ups to success. We build breakthrough products and services – from insight to ideas, prototypes to production – bringing innovation to life. Our teams are multi-disciplinary, uniting scientific rigor, design ingenuity, and engineering excellence for consumer, healthcare, and industrial clients. People-centred, deeply collaborative, and – above all – expert, we’re uniquely positioned to shape the future for consumers, patients, and industry. Even our ownership model is innovative: We’re 100% owned by our employees, ensuring an open culture and a total commitment to our projects’ success. As part of our benefits package we offer:
  • flexible working 
  • a discretionary bonus
  • excellent learning and development opportunities
  • a 12% non-contributory pension
  • private healthcare
  • electric vehicle lease salary sacrifice scheme
  • share incentive plan
  • 25 days holiday plus bank holidays